Store Team Leader: Elevate Service & Growth

Meijer; Grand Rapids (MI); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Grand Rapids, MI is seeking a store leader to plan, direct, and supervise team members across departments. You will mentor staff, drive sales, uphold customer service standards, and ensure store appearance aligns with Meijer’s standards.

The role requires high school diploma, 2-3 years retail experience and at least one year in management. You will manage staffing, training, and disciplinary actions while promoting a safe, inclusive work environment.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Responsibilities

• Plan, direct and supervise team members in day-to-day operations within various departments.
• Mentor and coach team members to meet customer service and sales goals.
• Staffing, selection and hiring to achieve staffing needs.
• Provide career paths and development plans for team members.
• Document and apply disciplinary actions and make recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Ensure customer service and sales goals are exceeded and area meets Meijer standards.
• Ensure team is trained in all aspects of their jobs and completed all required training.
• Spend time in-store communicating with customers and team members to ensure exceptional service.

Skills

Leadership

Staffing & Hiring

P&L Management

Customer Service

Communication

Conflict Resolution

Education

High school diploma

Job description

Meijer in Grand Rapids, MI is seeking a store leader to plan, direct, and supervise team members across departments. You will mentor staff, drive sales, uphold customer service standards, and ensure store appearance aligns with Meijer’s standards.

The role requires high school diploma, 2-3 years retail experience and at least one year in management. You will manage staffing, training, and disciplinary actions while promoting a safe, inclusive work environment.