Retail Team Leader: Customer Experience & Growth

Meijer Inc.; Grand Rapids (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a store leadership professional to oversee daily operations, mentor team members, and drive service and sales across departments in Grand Rapids. You will focus on staffing, training, and maintaining Meijer standards while delivering a positive customer experience.

You will be responsible for staffing decisions, conflict resolution, and promoting safe, efficient operations. A proven track record in retail leadership and a commitment to Meijer Rewards values are essential.

Qualifications

• Experience leading retail teams and driving customer service.
• Ability to manage multiple tasks and motivate staff.
• Experience analyzing store performance and improving operations.

Responsibilities

• Plan and direct day-to-day store operations across departments.
• Mentor and coach team members to achieve service and sales goals.
• Ensure staffing, scheduling, and training meet staffing needs and standards.
• Drive customer satisfaction and maintain store appearance during peak hours.
• Enforce company policies, safety, and quality standards.

Skills

Staffing & Hiring

Customer Service

People Management

Communication

Problem Solving

Job description

Meijer Inc. is seeking a store leadership professional to oversee daily operations, mentor team members, and drive service and sales across departments in Grand Rapids. You will focus on staffing, training, and maintaining Meijer standards while delivering a positive customer experience.

You will be responsible for staffing decisions, conflict resolution, and promoting safe, efficient operations. A proven track record in retail leadership and a commitment to Meijer Rewards values are essential.