Store Team Leader - Elevate Customer Experience

LOFT Outlet; San Diego (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

LOFT Outlet in San Diego is seeking an Assistant Manager to nurture a customer-focused experience and a strong store culture. You will lead the sales floor, model LOFT’s brand behaviors, and coach associates to create genuine customer connections.

You'll also support talent recruitment, development, and use reporting tools to drive operational excellence and financial discipline. This role emphasizes initiative and hospitality on the floor.

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Support the customer experience and shape a strong store culture for associates.
• Lead on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage brand behaviors to create genuine connections.
• Support recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Skills

Retail management

Hospitality mindset

Customer-focused

Leadership

Business acumen

Initiative

POS proficiency

Tools

Point-of-sale system

Job description

LOFT Outlet in San Diego is seeking an Assistant Manager to nurture a customer-focused experience and a strong store culture. You will lead the sales floor, model LOFT’s brand behaviors, and coach associates to create genuine customer connections.

You'll also support talent recruitment, development, and use reporting tools to drive operational excellence and financial discipline. This role emphasizes initiative and hospitality on the floor.