Store Leader - Elevate Customer Experience & Team Growth

LOFT Outlet; Chicago (IL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Advancement opportunities

Job summary

LOFT Outlet in Chicago is seeking an Assistant Manager to support the customer experience and nurture a positive store culture. You will lead on the sales floor, model our brand behaviors, and coach associates to build genuine connections with customers.

Join a team focused on inclusion, operational excellence, and growth. You will assist in recruiting and developing talent while leveraging reporting tools to drive results and deliver outstanding service.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Tech-savvy with ability to operate a point-of-sale system.
• Strong business acumen with ability to drive results.
• Proactive decision-making and initiative.

Responsibilities

• Support customer experience and shape a strong store culture.
• Lead on the sales floor and model brand behaviors.
• Inspire, educate, and coach associates to create customer connections.
• Create inclusive store environment for associates.
• Use tools and reporting to drive operational excellence and financial discipline.
• Assist Store Manager in recruiting, hiring, and developing talent.

Skills

Retail management

Hospitality mindset

POS system proficiency

Business acumen

Leadership & initiative

Tools

POS system

Job description

LOFT Outlet in Chicago is seeking an Assistant Manager to support the customer experience and nurture a positive store culture. You will lead on the sales floor, model our brand behaviors, and coach associates to build genuine connections with customers.

Join a team focused on inclusion, operational excellence, and growth. You will assist in recruiting and developing talent while leveraging reporting tools to drive results and deliver outstanding service.