Store Leader: Elevate Customer Experience & Team Growth

N23 Premium Brands Opco LLC; Houston (TX); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development and careerAdv

Community impact through philanthropic

Job summary

LOFT in Houston, TX is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor, model the brand's behaviors, and nurture relationships with customers and teammates to drive confidence and connection.

Ideal candidates bring at least 1 year of retail management experience, a hospitality mindset when engaging with customers, and comfort with technology and POS systems.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Tech proficient; able to operate a POS system.
• Strong business acumen and ability to implement action plans.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Act as a leader on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.
• Bring 1+ year retail management experience to the role.

Skills

Retail management

Hospitality mindset

Technology proficient

Point-of-sale system

Business acumen

Initiative

Customer experience

Leadership

Tools

POS & Reporting tools

Point-of-sale system

Job description

LOFT in Houston, TX is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor, model the brand's behaviors, and nurture relationships with customers and teammates to drive confidence and connection.

Ideal candidates bring at least 1 year of retail management experience, a hospitality mindset when engaging with customers, and comfort with technology and POS systems.