Store Leader: Elevate Customer Experience & Team Growth

LOFT; Orlando (FL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Monthly bonuses

Merchandise discounts

Professional development

Advancement opportunities

Philanthropic partnerships

Job summary

LOFT is seeking an Assistant Manager to support customer experience and foster a strong store culture in Orlando, FL. This leadership role involves guiding associates on the sales floor, delivering exceptional customer experiences, and nurturing relationships with customers and team members.

The role emphasizes coaching, inclusivity, and leveraging brand behaviors to connect with shoppers, with opportunities for bonuses and career development within LOFT brands.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient with ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful, informed decisions.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage and assist customers.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

Technology proficient

POS system experience

Business acumen

Job description

LOFT is seeking an Assistant Manager to support customer experience and foster a strong store culture in Orlando, FL. This leadership role involves guiding associates on the sales floor, delivering exceptional customer experiences, and nurturing relationships with customers and team members.

The role emphasizes coaching, inclusivity, and leveraging brand behaviors to connect with shoppers, with opportunities for bonuses and career development within LOFT brands.