Store Team Leader: Customer Service & Ops Excellence

Royal Farms; Easton (MD); Hybrid; USD 42,000 - 55,000; Full time

Job summary

Royal Farms is seeking an Assistant Store Manager in Maryland to support daily store operations and drive short-term planning for performance. You’ll supervise associates and help ensure customer satisfaction while upholding brand standards and regulatory policies.

Key responsibilities include team development, training on new initiatives, and maintaining operational excellence. The role emphasizes leadership, reliability, and a strong focus on community engagement.

Qualifications

• Must have HS diploma or GED.
• Minimum 1 year of experience in fast food, retail, or related management.
• Proven leadership and coaching skills.
• Excellent communication and organizational abilities.

Responsibilities

• Supervise store employees and lower-level management.
• Support the Store Manager in daily operations and planning.
• Plan and execute initiatives to improve customer satisfaction and sales.
• Uphold company policies and safety procedures.
• Coach and develop the team to meet performance standards.

Skills

Leadership

Customer Service

Team Development

Communication

Education

High School Diploma

Tools

POS Systems

Reporting Tools

Job description

Royal Farms is seeking an Assistant Store Manager in Maryland to support daily store operations and drive short-term planning for performance. You’ll supervise associates and help ensure customer satisfaction while upholding brand standards and regulatory policies.

Key responsibilities include team development, training on new initiatives, and maintaining operational excellence. The role emphasizes leadership, reliability, and a strong focus on community engagement.