Store Leader — Customer Experience & Operations

Royal Farms; Maryland; Hybrid; USD 60,000 - 80,000; Full time

Job summary

Royal Farms in Maryland is seeking a Store Manager to oversee daily operations and lead a team of Associates to deliver an outstanding customer experience. This role demands strong leadership and a commitment to operational excellence.

You will hire, train, schedule, coach staff, manage financial performance, ensure food safety and quality, and collaborate with district leadership to drive profitability while maintaining a 24/7/365 mindset.

Qualifications

• Must possess strong leadership, written and verbal communication skills.
• Must have 2+ years of experience in fast food or retail management with accountability for staffing and store results.
• Must be able to manage scheduling, training, and performance management.

Responsibilities

• Lead and develop a high-performing retail team to deliver exceptional service.
• Oversee staffing, hiring, onboarding, and evaluation processes.
• Drive operational excellence, safety, and compliance with company policies.

Skills

Leadership

Communication

Staffing & Hiring

Financial Acumen

Problem Solving

Education

High School Diploma or GED

Associate degree

Job description

Royal Farms in Maryland is seeking a Store Manager to oversee daily operations and lead a team of Associates to deliver an outstanding customer experience. This role demands strong leadership and a commitment to operational excellence.

You will hire, train, schedule, coach staff, manage financial performance, ensure food safety and quality, and collaborate with district leadership to drive profitability while maintaining a 24/7/365 mindset.