Store Leader: Customer Experience & Operations

ViziRecruiter,LLC.; Princess Anne (MD); On-site; USD 42,000 - 52,000; Full time

Job summary

Royal Farms is seeking an Assistant Store Manager in Maryland to help lead high-volume convenience store, retail, and restaurant operations. This hands-on leadership role supports the Store Manager, leads shifts, and drives our world-famous food service experience daily.

The role focuses on coaching teams, maintaining standards, and delivering exceptional customer service while upholding safety and policy compliance in a fast-paced environment.

Qualifications

• Must be at least 18 years old and have a high school diploma or GED.
• Minimum of 1 year of management experience in fast food, retail, or related fields.
• Proven leadership, communication, and customer service skills.
• Ability to lead teams and develop staff in a fast-paced environment.

Responsibilities

• Assist the Store Manager in daily store operations and planning.
• Lead shifts, supervise associates, and ensure service standards.
• Develop team through training, coaching, and feedback.
• Ensure compliance with safety, policies, and procedures.
• Monitor store performance and implement improvement initiatives.

Skills

Leadership

Customer service

Communication

Organizational skills

Analytical thinking

Decision making

Team motivation

Education

High school diploma or GED

ANSI-approved Food Safety Manager Certification

Associate degree or higher

Job description

Royal Farms is seeking an Assistant Store Manager in Maryland to help lead high-volume convenience store, retail, and restaurant operations. This hands-on leadership role supports the Store Manager, leads shifts, and drives our world-famous food service experience daily.

The role focuses on coaching teams, maintaining standards, and delivering exceptional customer service while upholding safety and policy compliance in a fast-paced environment.