Store Team Leader & Customer Experience Champion

O'Reilly Automotive Stores, Inc.; Youngsville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, service, store appearance, and operations. This role will lead the team in servicing customers and managing shifts, with a focus on delivering outstanding customer experiences across retail and professional customers.

The incumbent will assist in staffing, coaching, and performance feedback while ensuring store policies and processes are followed.

Qualifications

• Sales Specialist Training is required.
• Assistant Manager Certification and RSS Certification are required.
• Fluency in multiple languages is highly encouraged.

Responsibilities

• Lead the store team to deliver excellent customer service to retail and professional customers.
• Supervise and optimize customer service levels on the showroom floor.
• Assist in hiring, interviewing, and selecting qualified team members.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Multilingual capability

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, service, store appearance, and operations. This role will lead the team in servicing customers and managing shifts, with a focus on delivering outstanding customer experiences across retail and professional customers.

The incumbent will assist in staffing, coaching, and performance feedback while ensuring store policies and processes are followed.