Store Team Lead: Staff Leadership, Ops & Service Excellence

Rack Room Shoes, Inc.; Madison (AL); On-site; USD 15,000 - 20,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes is seeking a Team Lead to assist in supervising and managing day-to-day store operations, ensuring 100% compliance with company policies. This role provides leadership and training to staff under the Store Manager and Assistant Store Manager, and may be full or part-time.

In the absence of the Store Manager, the Team Lead assumes full responsibility for store operations and strives to meet sales, service and operational objectives.

Qualifications

• Effective verbal and written communication skills.
• Managerial and organizational skills.
• An approved background check.

Responsibilities

• Safety and welfare of employees and customers.
• Create, establish and maintain an excellent customer shopping experience; reinforce service standards and provide staff training.
• Process all POS terminal transactions in accordance with policy and procedure; handle sales, discounts, refunds and loyalty.
• Conduct inventory control including shipping/receiving, price changes and markdowns; perform physical inventory.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to assist in supervising and managing day-to-day store operations, ensuring 100% compliance with company policies. This role provides leadership and training to staff under the Store Manager and Assistant Store Manager, and may be full or part-time.

In the absence of the Store Manager, the Team Lead assumes full responsibility for store operations and strives to meet sales, service and operational objectives.