Store Team Lead: Lead Operations, Service & Compliance

Rack Room Shoes; Mandeville (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Rack Room Shoes in the United States is seeking a Team Lead to supervise day-to-day store operations, ensuring adherence to company policies and procedures while guiding staff under Store Manager direction.

You will lead service standards, train staff, handle shelves, POS, and inventory, and step in for management when needed, always aiming to exceed sales and service goals. This role may be full or part-time, focused on customer experience and loss prevention.

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Ensure safety and welfare of employees and customers.
• Create and maintain an excellent customer shopping experience and train staff.
• Handle POS transactions, sales, refunds and loyalty procedures.
• Oversee inventory control, pricing changes and merchandising.
• Manage payroll, scheduling and time/attendance.
• Train and develop direct reports to uphold customer service standards.
• Assist with loss prevention and safeguard company assets.
• Develop understanding of day-to-day store operations.

Skills

Communication skills

Managerial skills

Background check

Job description

Rack Room Shoes in the United States is seeking a Team Lead to supervise day-to-day store operations, ensuring adherence to company policies and procedures while guiding staff under Store Manager direction.

You will lead service standards, train staff, handle shelves, POS, and inventory, and step in for management when needed, always aiming to exceed sales and service goals. This role may be full or part-time, focused on customer experience and loss prevention.