Store Team Lead: Sales, Service & Ops

Lids; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits

Employee discount

Ongoing career development

Job summary

Lids, a leading licensed sports retailer, seeks an Assistant Store Manager in Chicago. You will drive sales, lead a team, ensure store operations run smoothly, and uphold the brand standards while delivering outstanding customer experiences.

Responsibilities include coaching staff, managing daily store activities, and maintaining visual merchandizing and inventory processes. This role requires strong communication, reliability, and a passion for sports fashion.

Qualifications

• Must deliver sales results while minimizing loss.
• Strong interpersonal communication skills, professional in all interactions.
• Ability to work independently without supervision.

Responsibilities

• Act as manager on duty during scheduling issues and customer escalations.
• Lead and train store staff; support scheduling and performance management.
• Deliver exceptional customer service and maintain adherence to policies.

Skills

Sales results

Interpersonal skills

Independent worker

Tools

POS system

Job description

Lids, a leading licensed sports retailer, seeks an Assistant Store Manager in Chicago. You will drive sales, lead a team, ensure store operations run smoothly, and uphold the brand standards while delivering outstanding customer experiences.

Responsibilities include coaching staff, managing daily store activities, and maintaining visual merchandizing and inventory processes. This role requires strong communication, reliability, and a passion for sports fashion.