Store Team Lead — Retail & Operations Excellence

Lids; Washington (Washington County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Career development

Early Wage Access

Team environment

Job summary

Lids is seeking an Assistant Store Manager to lead store operations, training, and customer experiences. You will supervise staff, schedule shifts, and ensure adherence to visual and policy guidelines while delivering top-tier service to fans and customers.

This role emphasizes team leadership, operations, and inventory control in a fast-paced retail environment. Successful candidates will drive sales, maintain store standards, and collaborate with the Store Manager to achieve KPIs and provide

Qualifications

• Experience leading store teams to deliver sales targets and excellent customer service.
• Ability to schedule, train, and evaluate store staff.
• Strong communication and problem-solving skills.

Responsibilities

• Lead, train and schedule store team to ensure coverage and service standards.
• Drive customer experience by resolving issues and leveraging membership programs.
• Execute operations directives, protect assets, and maintain store safety and cleanliness.
• Manage inventory, pricing, and backroom organization to maximize efficiency.

Skills

Leadership

Customer service

Staff management

Communication

Tools

POS systems

Job description

Lids is seeking an Assistant Store Manager to lead store operations, training, and customer experiences. You will supervise staff, schedule shifts, and ensure adherence to visual and policy guidelines while delivering top-tier service to fans and customers.

This role emphasizes team leadership, operations, and inventory control in a fast-paced retail environment. Successful candidates will drive sales, maintain store standards, and collaborate with the Store Manager to achieve KPIs and provide