Store Team Lead: Ops, Service & Training

Rack Room Shoes; Nashville (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in Nashville is seeking a Team Lead to supervise daily store operations and ensure 100% policy compliance. You will lead staff training, support the Store Manager, and stand in when needed to maintain sales and service goals.

The role covers overseeing staff, customer service, POS transactions, inventory, merchandising, scheduling, and loss prevention to ensure smooth store performance.

Qualifications

• Background check required.
• Strong verbal and written communication skills.
• Strong managerial and organizational abilities.

Responsibilities

• Supervise day-to-day store operations under Store Manager guidance.
• Develop and train staff, and foster a positive customer experience.
• Oversee POS transactions, discounts, refunds, and loyalty procedures.

Skills

Verbal communication

Written communication

Managerial skills

Job description

Rack Room Shoes in Nashville is seeking a Team Lead to supervise daily store operations and ensure 100% policy compliance. You will lead staff training, support the Store Manager, and stand in when needed to maintain sales and service goals.

The role covers overseeing staff, customer service, POS transactions, inventory, merchandising, scheduling, and loss prevention to ensure smooth store performance.