Store Team Lead: Ops & Customer Experience

Rack Room Shoes; Kissimmee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Rack Room Shoes in Kissimmee is seeking a Store Team Lead to supervise daily store operations, uphold company policies, and guide staff under the Store Manager and Assistant Store Manager. You will drive sales, service quality, and operational excellence while ensuring safety and compliance.

The role may be full- or part-time and requires strong leadership, communication, and organizational skills, with a focus on delivering an exceptional customer experience in a fast-paced retail environment.

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures.
• Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager.
• In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations.
• Consistently strives to meet and exceed all established sales, service and operational objectives.

Skills

Communication skills

Managerial skills

Organizational skills

Job description

Rack Room Shoes in Kissimmee is seeking a Store Team Lead to supervise daily store operations, uphold company policies, and guide staff under the Store Manager and Assistant Store Manager. You will drive sales, service quality, and operational excellence while ensuring safety and compliance.

The role may be full- or part-time and requires strong leadership, communication, and organizational skills, with a focus on delivering an exceptional customer experience in a fast-paced retail environment.