Store Team Lead: Operations, Training & Service

Royal Farms; Hampton (VA); On-site; USD 21,000 - 32,000; Full time

Job summary

Royal Farms is seeking a Team Leader in Hampton, VA to oversee store operations on duty and act as the Person in Charge when needed. You will support management in customer service, product availability, food service execution, safety, shift leadership, and vendor relations while driving sales and cost control.

The ideal candidate will have strong leadership and supervisory skills, a high school diploma or GED, excellent communication, and a proven ability to train and motivate a team in a

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Oversee the full scope of shift operations as the Person in Charge (when more senior lead is not present).
• Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards.
• Oversee and hold team members accountable for compliance with policies and safety requirements.
• Serve as a Certified Trainer by onboarding and training team members, providing regular feedback and coaching.
• Ensure the 24/7 execution of all food service and beverage programs and maintain high standards of food quality and store cleanliness.

Skills

Team leadership

Customer service

Supervisory skills

Communication skills

Training others

Education

High school diploma or GED

Job description

Royal Farms is seeking a Team Leader in Hampton, VA to oversee store operations on duty and act as the Person in Charge when needed. You will support management in customer service, product availability, food service execution, safety, shift leadership, and vendor relations while driving sales and cost control.

The ideal candidate will have strong leadership and supervisory skills, a high school diploma or GED, excellent communication, and a proven ability to train and motivate a team in a