Store Team Lead: Operations, Training & Guest Experience

Rack Room Shoes; Hopkinsville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to supervise daily store operations in Hopkinsville, KY, ensuring compliance with company policies and providing leadership and training to staff under the Store Manager. The role may be full- or part-time.

You will drive sales and service, manage scheduling and payroll practices, maintain merchandising standards, handle customer issues with urgency, and contribute to a safe, welcoming shopping environment.

Qualifications

• Background check required.
• Strong verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Supervise and manage day-to-day store operations.
• Provide service training and leadership to staff.
• Handle POS transactions per policy and procedures.
• Oversee inventory control and price changes.
• Maintain merchandising standards and visual presentation.
• Manage scheduling and payroll budget compliance.
• Train and develop direct reports.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to supervise daily store operations in Hopkinsville, KY, ensuring compliance with company policies and providing leadership and training to staff under the Store Manager. The role may be full- or part-time.

You will drive sales and service, manage scheduling and payroll practices, maintain merchandising standards, handle customer issues with urgency, and contribute to a safe, welcoming shopping environment.