Store Team Lead: Operations, Service & Training

Rack Room Shoes; Memphis (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead for its store in Memphis, TN. The Team Lead will supervise all day-to-day store operations, ensuring compliance with company policies while providing leadership and training to the staff. This role involves managing customer service standards, inventory control, and payroll responsibilities. Candidates must have effective communication and organizational skills. The position offers a dynamic environment that thrives on exceptional customer service and operational excellence.

Qualifications

• An approved background check.
• Effective communication and organizational skills.

Responsibilities

• Supervise store operations and ensure compliance with company policies.
• Provide leadership and training to store staff.
• Manage customer issues and maintain service standards.
• Control inventory and sales floor merchandising.
• Adhere to payroll control policies and procedures.
• Train and develop direct reports.
• Understand day-to-day operations effectively.

Skills

Effective verbal and written communication skills

Managerial and organizational skills

Job description

Rack Room Shoes is seeking a Team Lead for its store in Memphis, TN. The Team Lead will supervise all day-to-day store operations, ensuring compliance with company policies while providing leadership and training to the staff. This role involves managing customer service standards, inventory control, and payroll responsibilities. Candidates must have effective communication and organizational skills. The position offers a dynamic environment that thrives on exceptional customer service and operational excellence.