Store Team Lead: Drive Service, Ops & Training

Rack Room Shoes; Athens (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to supervise daily store operations, guided by the Store Manager and Assistant Store Manager. The role emphasizes leadership, training, and ensuring compliance with company policies.

The Team Lead may be full or part-time and will strive to meet sales, service and operational goals. The position requires managing customer experience, staff performance, POS procedures, inventory, merchandising, payroll and loss prevention, while maintaining a safe and

Qualifications

• Background check is required.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Supervise and manage day-to-day store operations in line with Company policies.
• Provide leadership, guidance and training to staff under Store Manager direction.
• Ensure 100% compliance with policies and procedures.
• Handle customer issues with urgency and uphold service standards.
• Oversee POS transactions, inventory control, merchandising and payroll-related tasks.
• Support loss prevention and staff development initiatives.

Skills

Leadership

Verbal communication

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to supervise daily store operations, guided by the Store Manager and Assistant Store Manager. The role emphasizes leadership, training, and ensuring compliance with company policies.

The Team Lead may be full or part-time and will strive to meet sales, service and operational goals. The position requires managing customer experience, staff performance, POS procedures, inventory, merchandising, payroll and loss prevention, while maintaining a safe and