Store Team Lead: Operations, Customer Service & Shifts

Goodwill of the Southern Alleghenies; Huntingdon (Huntingdon County); On-site; USD 32,000 - 46,000; Full time

Job summary

Goodwill of the Southern Alleghenies is seeking a Team Lead to assist the Store Manager and Assistant Manager with daily store operations, aiming to meet budget and uphold company standards. You will open/close the store, handle daily bank deposits, ensure the register has adequate change, and address customer and donor needs and concerns while supervising store staff under the Store Manager.

The role requires experience in customer service and supervisory responsibilities, and adherence to

Qualifications

• Education: High School Diploma or GED preferred.
• Experience in customer service industry with supervisory exposure.
• Background checks must be obtainable (Act 151, Pennsylvania Criminal History, FBI fingerprints).
• Supervision: Team Lead under Store Manager; may supervise store employees.

Responsibilities

• Open/close the store.
• Manage daily bank deposits.
• Keep register stocked with adequate change.
• Address customer and donor needs/complaints.
• Assist Store and Assistant Managers with day-to-day operations.

Skills

Customer service

Leadership

Education

High School Diploma or GED

Job description

Goodwill of the Southern Alleghenies is seeking a Team Lead to assist the Store Manager and Assistant Manager with daily store operations, aiming to meet budget and uphold company standards. You will open/close the store, handle daily bank deposits, ensure the register has adequate change, and address customer and donor needs and concerns while supervising store staff under the Store Manager.

The role requires experience in customer service and supervisory responsibilities, and adherence to