Full Time Team Lead

Goodwill Brand; Blairsville (Indiana County); On-site; USD 30,000 - 40,000; Full time

Job summary

Goodwill Brand in Blairsville, PA, is looking for a Team Lead to support the Store Manager in daily operations. Key responsibilities include overseeing store performance, managing bank deposits, and addressing customer concerns.

The ideal candidate should have a high school diploma or GED and be experienced in customer service, preferably as a supervisor. Strong interpersonal skills and the ability to inspire a team are essential. Goodwill Brand is an equal opportunity employer.

Qualifications

• Experience working in the Customer Service Industry.
• Minimum one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.
• Must meet background check requirements.

Responsibilities

• Assist Store Manager with day-to-day operations.
• Open/close store and manage daily bank deposits.
• Address customer and donor needs and complaints.

Skills

Team Player

Dedicated

Detail Oriented

Leader

Self-Starter

Flexibility

Work-Life Balance

Education

High School Diploma or GED

Job description

To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer/donor needs/complaints.

Education: High School Diploma or GED preferred

Experience: Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.

Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.

Supervision Received: The Team Lead functions under the direct supervision of the Store Manager.

Supervision Exercised: The Team Lead Supervisor will supervise store employees.

Travel Required

Yes.

Qualifications

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Leader: Inspires teammates to follow them
• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.