Store Operations Lead: Customer Service & Team Leadership

Goodwill Brand; Blairsville (Indiana County); On-site; USD 30,000 - 40,000; Full time

Job summary

Goodwill Brand in Blairsville, PA, is looking for a Team Lead to support the Store Manager in daily operations. Key responsibilities include overseeing store performance, managing bank deposits, and addressing customer concerns.

The ideal candidate should have a high school diploma or GED and be experienced in customer service, preferably as a supervisor. Strong interpersonal skills and the ability to inspire a team are essential. Goodwill Brand is an equal opportunity employer.

Qualifications

• Experience working in the Customer Service Industry.
• Minimum one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.
• Must meet background check requirements.

Responsibilities

• Assist Store Manager with day-to-day operations.
• Open/close store and manage daily bank deposits.
• Address customer and donor needs and complaints.

Skills

Team Player

Dedicated

Detail Oriented

Leader

Self-Starter

Flexibility

Work-Life Balance

Education

High School Diploma or GED

Job description

Goodwill Brand in Blairsville, PA, is looking for a Team Lead to support the Store Manager in daily operations. Key responsibilities include overseeing store performance, managing bank deposits, and addressing customer concerns.

The ideal candidate should have a high school diploma or GED and be experienced in customer service, preferably as a supervisor. Strong interpersonal skills and the ability to inspire a team are essential. Goodwill Brand is an equal opportunity employer.