Full Time Team Lead for the Latrobe Store

Goodwill of the Southern Alleghenies; Latrobe (Westmoreland County); On-site; USD 38,000 - 52,000; Full time

Job summary

Goodwill of the Southern Alleghenies in Latrobe, PA is looking for a Team Lead to support the Store Manager in daily operations and work toward budget goals while upholding company standards.

You will be responsible for opening/closing the store, managing cash deposits, assisting customers and donors, and supervising staff under Store Manager.

Qualifications

• High School Diploma or GED preferred.
• Experience in customer service industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.
• Must be able to obtain required background checks (Act 151, PA Criminal History, FBI Fingerprints).

Responsibilities

• Assist Store Manager and Assistant Manager with day-to-day store operations.
• Open/close the store and manage daily cash deposits.
• Address customer/donor needs and supervise store employees.

Skills

Customer service

Team supervision

Education

High School Diploma or GED

Job description

Job Purpose To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer/donor needs/complaints.

Job Purpose To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer/donor needs/complaints.

Education: High School Diploma or GED preferred

Experience: Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.

Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.

Supervision Received: The Team Lead functions under the direct supervision of the Store Manager.

Supervision Exercised: The Team Lead Supervisor will supervise store employees.