Store Team Lead — Operations & Customer Experience

Rack Room Shoes; Daytona Beach (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Rack Room Shoes is seeking a Team Lead in Daytona Beach, FL to supervise daily store operations and ensure policy compliance. You will guide staff, train team members, and act in leadership during the Store Manager and Assistant Manager's absence.

Responsibilities include maintaining service standards, handling POS and inventory tasks, merchandising, payroll, and loss prevention, with a focus on delivering an excellent customer experience.

Qualifikationen

• An approved background check
• Effective verbal and written communication skills
• Managerial and organizational skills

Aufgaben

• Ensure safety and welfare of employees and customers.
• Create and maintain an excellent customer shopping experience.
• Maintain service level standards and provide training to staff.
• Manage POS transactions, discounts, refunds, loyalty, and opening/closing procedures.
• Oversee inventory control, pricing changes, markdowns, and physical inventory.
• Direct merchandising, housekeeping, promotions, and signage.
• Monitor payroll, scheduling, and attendance to stay within budget.
• Train and develop direct reports and reinforce customer service standards.
• Support loss prevention and protect company assets.
• Gain understanding and experience in managing day-to-day operations.

Kenntnisse

Background check

Communication skills

Managerial skills

Jobbeschreibung

Rack Room Shoes is seeking a Team Lead in Daytona Beach, FL to supervise daily store operations and ensure policy compliance. You will guide staff, train team members, and act in leadership during the Store Manager and Assistant Manager's absence.

Responsibilities include maintaining service standards, handling POS and inventory tasks, merchandising, payroll, and loss prevention, with a focus on delivering an excellent customer experience.