Store Team Lead: Lead, Train & Elevate Customer Experience

Rack Room Shoes; Pflugerville (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to supervise daily store operations and drive sales, service, and efficiency. This role provides leadership to staff under the Store Manager and Assistant Store Manager, and may operate as a full- or part-time management position.

In the absence of managers, you will assume full responsibility for running the store and ensuring compliance with company policies. You will ensure an excellent customer shopping experience, manage POS transactions, inventory,

Qualifications

• Must have effective verbal and written communication skills.
• Strong managerial and organizational abilities.
• Background check approved as part of requirements.

Responsibilities

• Supervise and manage day-to-day store operations in alignment with company policies.
• Provide leadership, guidance and training to staff under direction of Store Manager and Assistant Store Manager.
• In Manager absence, assume full responsibility for store operations.
• Aim to meet and exceed sales, service and operational objectives.
• Handle POS transactions in line with policy; manage loyalty, discounts, refunds and open/close procedures.
• Oversee inventory control including shipping/receiving, pricing, markdowns and audits.
• Direct merchandising, visual presentation and housekeeping to meet company standards.
• Monitor scheduling and payroll adherence; manage time/attendance.

Skills

Effective verbal and written comm

Managerial and organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to supervise daily store operations and drive sales, service, and efficiency. This role provides leadership to staff under the Store Manager and Assistant Store Manager, and may operate as a full- or part-time management position.

In the absence of managers, you will assume full responsibility for running the store and ensuring compliance with company policies. You will ensure an excellent customer shopping experience, manage POS transactions, inventory,