Store Team Lead: Elevate Operations & Service

Rack Room Shoes; Valdosta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to supervise daily store operations and guide staff under the Store Manager and Assistant Manager. The role involves maintaining service standards, training associates, and ensuring 100% compliance with company policies.

The Team Lead may work full-time or part-time and will be expected to uphold safety, customer satisfaction, and operational excellence across all duties.

Qualifications

• An approved background check.
• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Supervise and manage day-to-day store operations.
• Provide leadership and training to store staff.
• Ensure compliance with company policies and procedures.
• Handle customer issues with urgency and satisfaction.
• Oversee POS transactions, exchanges, and loyalty processes.
• Coordinate inventory, pricing, and merchandise presentation.
• Assist with payroll timing and scheduling.
• Support training and development of direct reports.
• Contribute to loss prevention and asset protection.

Skills

Verbal communication

Written communication

Leadership

Job description

Rack Room Shoes is seeking a Team Lead to supervise daily store operations and guide staff under the Store Manager and Assistant Manager. The role involves maintaining service standards, training associates, and ensuring 100% compliance with company policies.

The Team Lead may work full-time or part-time and will be expected to uphold safety, customer satisfaction, and operational excellence across all duties.