Full-Time Store Team Lead – Guest Experience

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 21,000 - 23,000; Full time

Job summary

UDF-MyScoop Branding is seeking an Assistant Manager in Cincinnati, OH for full-time hours. The role focuses on delivering the Hi Five Guest Experience, supervising staff, and ensuring store operations run safely and efficiently.

The position requires managing associates, handling cash, and maintaining excellent store conditions while complying with laws and company policies. Alcohol and tobacco sales must be conducted legally.

Qualifications

• Must be able to follow the Hi Five Guest Experience steps.
• Fluent in English with clear communication.
• Able to train and supervise shift staff.
• Experience handling cash and operating a POS system.

Responsibilities

• Lead and coach team members to deliver Hi Five Guest Experience.
• Assist Store Manager with daily operations and administration.
• Process transactions accurately and manage gas/concession sales.
• Maintain store conditions and ensure security and safety standards.

Skills

Guest service

Team leadership

Cash handling

Communication

Tools

POS system

Job description

UDF-MyScoop Branding is seeking an Assistant Manager in Cincinnati, OH for full-time hours. The role focuses on delivering the Hi Five Guest Experience, supervising staff, and ensuring store operations run safely and efficiently.

The position requires managing associates, handling cash, and maintaining excellent store conditions while complying with laws and company policies. Alcohol and tobacco sales must be conducted legally.