Guest Experience Leader - Assistant Manager (Full-Time)

UDF-MyScoop Branding; Cincinnati (OH); Presencial; USD 20.000 - 23.000; Jornada completa

Descripción de la vacante

UDF-MyScoop Branding in Cincinnati, OH is seeking an Assistant Manager to lead the team and deliver the Hi Five Guest Experience. You will supervise shifts, ensure safe, efficient operation, maintain store conditions, and comply with all laws, policies, and alcohol/tobacco sales requirements.

You will coach and train Shift Leaders and Guest Services Associates, manage POS and gas transactions, monitor records, and help the Store Manager with counseling, scheduling, and daily goals to delight

Formación

• Must be legally qualified to conduct alcohol and tobacco sales.
• Experience supervising a team and training staff.
• Ability to follow policies and ensure guest safety.

Responsabilidades

• Supervise shift staff and coach the Hi Five Guest Experience.
• Oversee store operations, including cash handling and POS.
• Maintain store conditions and ensure compliance with laws and policies.
• Assist Store Manager with scheduling and counseling of associates.

Conocimientos

Customer service

Leadership

Cash handling

Team coordination

Herramientas

POS system

Gas console

Descripción del empleo

UDF-MyScoop Branding in Cincinnati, OH is seeking an Assistant Manager to lead the team and deliver the Hi Five Guest Experience. You will supervise shifts, ensure safe, efficient operation, maintain store conditions, and comply with all laws, policies, and alcohol/tobacco sales requirements.

You will coach and train Shift Leaders and Guest Services Associates, manage POS and gas transactions, monitor records, and help the Store Manager with counseling, scheduling, and daily goals to delight