Store Team Lead: Drive Sales & Customer Experience

T-MOBILE USA, Inc.; Gospel Ridge (MO); On-site; USD 43,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Family benefits

Disability insurance

Life insurance

Transit discounts

Tuition assistance

Career growth

Job summary

T-Mobile USA, Inc. is seeking a store leadership role to guide the retail team in delivering customer-focused service and sales outcomes. You will coach staff, ensure product knowledge, and manage operations to drive performance and customer satisfaction.

Responsibilities include coaching, training, and ensuring adherence to retail procedures while meeting financial objectives and optimizing store efficiency. This role directly impacts customer experience and overall store success.

Qualifications

• Excellent communication skills required.
• Strong leadership and coaching abilities.
• Experience with store operations and procedures preferred.

Responsibilities

• Lead and develop retail team members to achieve sales targets and deliver customer service excellence.
• Coach and train staff on product knowledge, customer interaction, and store procedures to enhance team performance.
• Manage store operations including visual merchandising, plan-o-gram compliance, and maintaining store environment standards.

Skills

Communication

Leadership

Store Operations

Education

High School Diploma

Job description

T-Mobile USA, Inc. is seeking a store leadership role to guide the retail team in delivering customer-focused service and sales outcomes. You will coach staff, ensure product knowledge, and manage operations to drive performance and customer satisfaction.

Responsibilities include coaching, training, and ensuring adherence to retail procedures while meeting financial objectives and optimizing store efficiency. This role directly impacts customer experience and overall store success.