Store Team Lead: Customer Experience & Operations

Lids; Monroeville (Allegheny County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Professional training programs

Early Wage Access

Job summary

Lids in Monroeville, United States, is seeking an Assistant Store Manager to lead daily store operations, coach staff, and deliver outstanding customer service.

You will execute the selling strategy, manage scheduling, and ensure visual merchandising standards, inventory accuracy, and loss prevention. The role reports to the Store Manager and requires strong leadership and communication.

Join a team that offers employee discounts, career development, and early wage access to support your growth.

Qualifications

• Proven ability to drive sales and minimize loss.
• Strong interpersonal and communication skills.
• Ability to work unsupervised.

Responsibilities

• Lead and train store associates to meet sales goals.
• Drive the selling strategy to achieve KPIs and provide exceptional service.
• Handle scheduling, staffing, and in-store operations.
• Maintain inventory accuracy and execute merchandising plans.
• Support store performance through compliance with policies and procedures.
• Open and close the store per SOP.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids in Monroeville, United States, is seeking an Assistant Store Manager to lead daily store operations, coach staff, and deliver outstanding customer service.

You will execute the selling strategy, manage scheduling, and ensure visual merchandising standards, inventory accuracy, and loss prevention. The role reports to the Store Manager and requires strong leadership and communication.

Join a team that offers employee discounts, career development, and early wage access to support your growth.