Store Team Lead — Customer Experience & Ops

T E C Industrial Inc; Dickson City (Lackawanna County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

Employee discount

Paid Time Off

Bonus potential

Job summary

Lids Sports Group in Scranton, PA is seeking an Assistant Store Manager to lead daily operations and deliver exceptional customer service in a fast-paced retail environment.

As the heart of the store team, you will coach associates, manage scheduling, and ensure adherence to company standards while driving sales and maintaining store appearance.

This part-time opportunity offers a collaborative team, competitive benefits, and opportunities for advancement within the company.

Qualifications

• Strong interpersonal skills and the ability to communicate verbally.
• Ability to work unsupervised.
• Passion for delivering exceptional customer service.

Responsibilities

• Act as Manager on Duty for scheduling issues and customer complaints.
• Lead store associates through training programs and goal setting.
• Administer discipline with verbal and written warnings.
• Foster a fun, inclusive team environment.
• Ensure adherence to company policies and cash handling.
• Open and close store and support inventory processes.
• Drive sales through executing the selling strategy.

Skills

Interpersonal skills

Customer service

Communication

Team leadership

Tools

POS system

Job description

Lids Sports Group in Scranton, PA is seeking an Assistant Store Manager to lead daily operations and deliver exceptional customer service in a fast-paced retail environment.

As the heart of the store team, you will coach associates, manage scheduling, and ensure adherence to company standards while driving sales and maintaining store appearance.

This part-time opportunity offers a collaborative team, competitive benefits, and opportunities for advancement within the company.