Store Support Lead: Front End & Customer Experience

Five Below; New Hanover Township, Northern (NJ, KY); Hybrid; USD 22,000 - 28,000; Part time

Job summary

Five Below is seeking a Support Lead to assist with front end operations, lead the sales team, and help drive store performance under the Store Manager. The role emphasizes customer service, cash handling, training and supervising associates, maintaining store cleanliness, and executing opening and closing procedures per SOPs.

This hourly position offers growth and the chance to contribute to a fast-paced, value-driven retail environment.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of management experience.

Responsibilities

• Wows customers through personal contact and front-end leadership.
• Lead front end operations and guide sales associates.
• Train staff on customer service best practices and SOPs.
• Ensure fast, friendly checkout and store cleanliness.
• Assist in opening/closing procedures and payroll-related tasks.
• Coach and develop associates and monitor store performance.

Skills

Leadership

Communication

Multi-tasking

Customer service

Sales oriented

Problem solving

Education

High School Diploma or equivalent

Job description

Five Below is seeking a Support Lead to assist with front end operations, lead the sales team, and help drive store performance under the Store Manager. The role emphasizes customer service, cash handling, training and supervising associates, maintaining store cleanliness, and executing opening and closing procedures per SOPs.

This hourly position offers growth and the chance to contribute to a fast-paced, value-driven retail environment.