Store Support Lead: Elevate Customer WOW & Ops

Five Below; Ponca City (OK); On-site; USD 15,000 - 18,000; Full time

Job summary

Five Below is hiring for a supervisory, hourly position in Ponca City, OK. You will help wow customers, train crew, and assist with stock, merchandising and daily store operations. The role may require evening and weekend shifts and travel as needed.

We promote development through coaching, effective communication and teamwork. Starting pay is competitive for hourly retail roles in the area, with opportunities to advance within the Five Below team.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task and prioritize.
• Ability to maintain composure under pressure.

Responsibilities

• Wows customers with friendly service and fast checkout.
• Oversees daily store operations in absence of manager.
• Assists with receiving, stock organization and floor placement.
• Acts as Manager on Duty when needed, ensuring cash handling and safety.
• Supports onboarding and training of associates to improve performance.
• Drives sales by optimizing merchandising and service levels.

Skills

Communication skills

Multi-tasking

Creative thinking

Composure under pressure

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below is hiring for a supervisory, hourly position in Ponca City, OK. You will help wow customers, train crew, and assist with stock, merchandising and daily store operations. The role may require evening and weekend shifts and travel as needed.

We promote development through coaching, effective communication and teamwork. Starting pay is competitive for hourly retail roles in the area, with opportunities to advance within the Five Below team.