Store Support

The Home Depot; Toledo (AR); On-site; USD 24,000 - 30,000; Full time

Job summary

The Home Depot in Toledo, OH is seeking a Store Support teammate to help ensure efficient order fulfillment, assist customers in the lot, and provide administrative support as needed.

You will work with associates and vendors, handle customer inquiries about order status, and contribute to a smooth, customer-focused store operation with integrity and respect for deadlines.

Responsibilities

• Assist customers with order status and questions in store or on the lot.
• Provide administrative support and help ensure accurate order fulfillment and store operations.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

TOLEDO

State

OH

Job Type

Store Support