Store Support

The Home Depot; Mason (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Mason, OH is seeking Store Support associates to handle a range of non-sales functions that keep store operations smooth and customer experiences positive.

These roles may involve assisting customers in the lot, directing them to departments, and supporting order fulfillment with accuracy and integrity. Strong time management and teamwork are essential to success in this position.

Qualifications

• Non-sales functions proficiency
• Strong time management and attention to detail
• Ability to work with others and respond to operational concerns

Responsibilities

• Associates perform non-sales functions to support customer order fulfillment and administrative tasks.
• Assist customers in the lot and direct them to store departments.
• Interact with customers, vendors, and carriers with high integrity and time management.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

MASON

State

OH

Job Type

Store Support