Store Support

The Home Depot; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Miami, FL is seeking Store Support associates to perform a variety of non-sales functions and support exceptional customer service. This role may involve assisting customers in the lot, helping with order status, and providing administrative tasks to keep the store running smoothly.

You will work with colleagues, vendors and carriers to meet store objectives, handle tasks with integrity and time management, and contribute to a high level of customer satisfaction in a fast-paced

Qualifications

• Non-sales functions in store support roles.
• Assist customers with order status and store information.
• Work with Associates, vendors, and carriers with minimal supervision.

Responsibilities

• Help with order fulfillment and customer service.
• Direct customers to store departments and merchandise.
• Assist with cash management or program compliance as needed.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

MIAMI

State

FL

Job Type

Store Support