Store Support

The Home Depot; Wadsworth (AL); On-site; USD 21,000 - 23,000; Full time

Job summary

The Home Depot in Wadsworth, OH is hiring for Store Support roles. These positions focus on non-sales functions, helping ensure a smooth customer order fulfillment experience, and providing support across store operations.

You may interact with customers, vendors, and other associates, and work with limited supervision to maintain accuracy and service quality. Typical duties include assisting customers with order status, directing customers to departments, and performing administrative tasks to

Qualifications

• This position involves a variety of non-sales functions and may include assisting customers with order status, lot assistance, or administrative tasks.

Responsibilities

• Ensure an outstanding customer order fulfillment experience.
• Assist customers in the lot and direct them to store departments.
• Handle cash management or program compliance as needed.
• Support operational objectives under supervision with attention to detail.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

WADSWORTH

State

OH

Job Type

Store Support

Pay Range

$15.00 - $17.00