Store Support

The Home Depot; Lebanon (AL); On-site; USD 24,000 - 36,000; Full time

Job summary

The Home Depot in Lebanon, OH is hiring for Store Support roles to assist customers, fulfill orders, and support store operations. You will work closely with associates, vendors, and customers to ensure accurate order status, cash handling, and program compliance.

These positions require attentiveness, reliability, and strong time-management skills, with opportunities to move into higher-responsibility roles within the store operations team.

Qualifications

• Detail-oriented and have proven time management skills.
• High level of integrity at all times.

Responsibilities

• Assist customers in order fulfillment and provide administrative services as needed.
• Answer customer questions on product order status and support cash handling.
• Collaborate with associates, vendors, carriers to support store operations.

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

LEBANON

State

OH

Job Type

Store Support