Store Support

The Home Depot; Madison Heights (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Madison Heights, MI is seeking candidates for Store Support roles focused on non-sales functions. Responsibilities include assisting customers, ensuring accurate order fulfillment, and supporting store operations with attention to detail and integrity.

Positions may include Office Associate, Order Fulfillment, Lot Associate, and Customer Service Representative. Candidates should work well with associates, vendors, and customers with minimal supervision while delivering the

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

MADISON HEIGHTS

State

MI

Job Type

Store Support