Store Support

The Home Depot; Zanesville (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Home Depot in Zanesville, OH is seeking a Store Support teammate to perform non-sales tasks, assist customers with order status, support cash handling, and ensure smooth operations. This role requires attention to detail, reliability, and the ability to work with teammates and vendors in a fast-paced retail environment.

As part of Store Support, you may help direct customers to departments, manage administrative duties, and contribute to high levels of customer satisfaction with minimal

Qualifications

• Experience delivering high-quality customer service in retail is helpful.
• Attention to detail and strong time management.

Responsibilities

• Perform non-sales tasks to support store operations.
• Assist customers with order status and product inquiries.
• Support cash handling, program compliance, and store procedures.

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

ZANESVILLE

State

OH

Job Type

Store Support