Store Support

The Home Depot; Miami (FL); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

A leading home improvement retailer is seeking Associates for Store Support positions in Miami. These roles focus on ensuring customer order fulfillment, assisting customers, and performing administrative tasks. Candidates should possess strong customer service skills, attention to detail, and cooperate effectively with team members. The positions available include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. This opportunity is crucial for maintaining high levels of customer satisfaction.

Qualifications

• Ability to assist customers and manage orders effectively.
• Excellent communication skills for customer interaction.
• Detail-oriented with strong organizational skills.

Responsabilités

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Handle cash management and program compliance.

Connaissances

Customer service skills

Time management

Attention to detail

Cooperation with team

Description du poste

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.