Store Support

The Home Depot; Camarillo (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Camarillo is seeking individuals for Store Support positions. Responsibilities include ensuring outstanding customer order fulfillment, assisting customers in the store, and providing administrative support. Candidates must have proven time management skills and a strong customer service orientation. All roles emphasize teamwork and attention to detail, contributing significantly to customer satisfaction.

Qualifications

• Proven time management skills and attention to detail.
• Ability to work cooperatively in a team environment.
• Strong customer service orientation.

Responsibilities

• Ensure outstanding customer order fulfillment.
• Assist customers and handle inquiries.
• Maintain focus on store objectives and operational responsibilities.

Skills

Customer service

Time management

Attention to detail

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.