Store Support

The Home Depot; Marietta (AL); On-site; USD 26,000 - 42,000; Full time

Job summary

The Home Depot in Marietta, GA is seeking candidates for Store Support roles including Office Associate, Order Fulfillment Associate, Lot Associate and Customer Service Representative.

These positions focus on non-sales duties such as order fulfillment, customer assistance in the lot, and essential administrative tasks, with collaboration across store teams, vendors, and carriers to ensure a smooth customer experience.

Qualifications

• Assist customers with orders and administrative tasks.
• Must be detail-oriented and have good time management.

Responsibilities

• Assist customers in the lot and with order status.
• Provide administrative services to support store operations.
• Collaborate with Associates, vendors, and carriers to ensure smooth operations.

Job description

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

MARIETTA

State

GA

Job Type

Store Support