Store Support

The Home Depot; LaGrange (AR); On-site; USD 25,000 - 35,000; Full time

Job summary

The Home Depot in LaGrange, GA is seeking store support associates to help with non-sales functions, order fulfillment, customer assistance in the lot, and administrative services. You will work with customers, vendors, and fellow associates to ensure a high level of satisfaction and store operations.

The role may include directing customers to departments, answering questions about order status, and supporting cash management and program compliance with limited supervision.

Responsibilities

• Assist customers and answer questions about order status.
• Support store operations including cash handling and program compliance.

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

LAGRANGE

State

GA

Job Type

Store Support