Store Support

The Home Depot; Roseville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot in Roseville, MI is seeking Store Support associates to perform non-sales duties such as order fulfillment, assisting customers in the lot, and providing administrative services. These roles require teamwork, accuracy, and strong time management to support store operations and customer satisfaction.

Positions include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, with a focus on reliable, detail‑oriented performance under

Responsibilities

• Assist customers in the lot and direct them to store departments or merchandise.
• Provide administrative support and assist with order status inquiries.
• Handle cash management or program compliance as needed and support store objectives.

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Location

City: ROSEVILLE

State: MI

Job Type

Store Support