Store Support

The Home Depot; Madison (AL); On-site; USD 24,000 - 28,000; Full time

Job summary

The Home Depot in Madison, AL is seeking a Store Support Associate to help ensure a smooth customer order fulfillment experience and assist customers in the lot. This role may involve providing administrative services and direct customer or vendor interactions as needed.

You will work cooperatively with other associates and vendors, demonstrate time-management skills and integrity, and support store objectives while handling cash management and program compliance as required by the position.

Qualifications

• Must be detail-oriented and have proven time management skills.
• High level of integrity at all times.

Responsibilities

• Ensure an outstanding customer order fulfillment experience and assist customers in the lot as needed.
• Provide administrative services and direct customer or vendor interaction when required.
• Work cooperatively with other Associates and vendors to support store objectives.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

MADISON

State

AL

Job Type

Store Support