Store Support

The Home Depot; Loveland (CO); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading home improvement retailer in Loveland seeks associates for Store Support positions. These roles are pivotal in providing outstanding customer service, ensuring order fulfillment, assisting customers in the lot, and performing various administrative duties. Ideal candidates should be detail-oriented, possess excellent time management skills, and work well with others. The job emphasizes high integrity and supports essential operational responsibilities.

Qualifications

• Ability to work cooperatively with others.
• High level of integrity consistently demonstrated.
• Proven skills in time management and attention to detail.

Responsibilities

• Ensure outstanding customer order fulfillment experiences.
• Assist customers in the lot and provide administrative services.
• Direct customers to store departments and answer product questions.

Skills

Detail-oriented

Time management

Customer engagement

Cash management

Job description

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Applications are accepted on an ongoing basis