Store Support

The Home Depot; Powder Springs (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A major home improvement retailer in Powder Springs, GA, is seeking associates for Store Support positions. Responsibilities include ensuring customer orders are fulfilled, assisting customers, and providing administrative services. Candidates must be detail-oriented, possess strong time management skills, and demonstrate integrity at all times. This role is vital in maintaining customer satisfaction and supporting store operations. Opportunities include Office Associate, Order Fulfillment Associate, and more.

Qualifications

• Detail-oriented with proven time management skills.
• Ability to work with limited supervision.
• Demonstrates a high level of integrity.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Handle cash management and program compliance.

Skills

Attention to detail

Time management

Customer service skills

Ability to work cooperatively

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.