Store Support

The Home Depot; Colorado Springs (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking Associates for Store Support positions in Colorado Springs. The role involves ensuring customer order fulfillment and assisting customers with various needs, including providing administrative services. Candidates must possess strong time-management and detail-oriented skills, and work effectively with minimal supervision. Positions may include roles such as Office Associate and Customer Service Representative. Ongoing applications are welcome.

Qualifications

• Must work cooperatively with other Associates and vendors.
• Detail-oriented with strong time-management skills.
• Ability to respond to operational concerns effectively.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot or provide administrative services.
• Handle cash management and program compliance.

Skills

Detail-oriented

Time-management skills

Customer service

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non‑sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail‑oriented, and have proven time‑management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store‑specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Job Description

Associates in Store Support positions are responsible for a variety of non‑sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail‑oriented, and have proven time‑management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store‑specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Applications are accepted on an ongoing basis.